Perguntas Frequentes

Yes, you can request a refund for the product if necessary. However, it is important to be aware that by requesting a refund, you will forfeit the right to use the product, both for personal and commercial purposes. By requesting a refund, you agree to these terms.

Therefore, it is crucial to carefully consider your decision before requesting a refund, as this will result in the loss of the right to use the purchased product. Make sure to understand the refund policies of the platform and the terms of use of the product to make an informed decision.

Please note that if you encounter any issues or have questions regarding the product prior to requesting a refund, you can contact us via email at contato@surftlink.com for support and assistance. We are here to help and ensure you have the best possible experience with our products.

You can request a refund within 7 days from the payment confirmation date of the product, provided the reason is related to issues with the product or if it does not meet your expectations. You must request the refund on the platform where you made the purchase.

You will be able to access the digital product directly on the Hotmart platform, where you made the purchase. Upon payment confirmation, you will receive an email with instructions to access the product. This email will contain a direct link to the members area or the page where the product can be accessed or downloaded.

In addition, you can access the product by logging into the Hotmart platform with your registered email and password. If you encounter any issues accessing your product, please contact us through the available support options on Hotmart or through the contact methods here at Surftlink.com.

After purchasing the product, you will be able to access it on any device or platform of your choice, as you will have access to the digital content through Hotmart.

All products available on the Surftlink.com platform are sold through third-party platforms that act as distributors of Surftlink products. When purchasing a product on these platforms, you will need to access the customer area of the purchasing platform to gain access to your product.

This distribution approach ensures a safer and more efficient shopping experience, as well as offering different payment options and ensuring delivery of the product after the transaction is completed. Therefore, when clicking "Buy" on the product page, you will be redirected to the authorized third-party platform, where you can make the payment and gain access to the product content.

No, all products available on Surftlink.com can be used indefinitely and on an unlimited number of projects, whether for personal or commercial use. You have complete freedom to use them in the creation of graphic materials, websites, games, and other projects.

The only limitation is that you cannot resell the product you purchased, to avoid issues with Surftlink.com's partner platforms, where the product is sold under specific conditions. Other than that, there are no restrictions on the usage time or the number of projects in which you can apply the purchased product.

After payment confirmation, you will have immediate access to the purchased content. Once the payment is confirmed on the platform where you made the payment, you can access the product on the platform where you purchased it. If you encounter any difficulty accessing the content after payment confirmation, do not hesitate to contact us at contato@surftlink.com.

Yes, you can download this product as many times as you want on the platform where it was purchased. However, it is important to note that this is only possible while the product is available in the store or authorized platforms, and while the platform where you purchased the product is operational. We are not responsible for backing up the product; it is the responsibility of the buyer to save the product files in a secure location to ensure continuous access to the content. We recommend that you create backups of the files in case of loss or technical issues, so that you can access them again in the future, even if something happens to the original purchase platform.

If you encounter any issues during the download of your product on the platform where you purchased it, do not worry. You can receive support and assistance to resolve the issue. We recommend that you first contact the platform where you made the purchase to report the problem and request assistance. Sales platforms typically have dedicated support teams ready to assist customers with technical issues.

If you still need assistance or have not resolved the problem, you can contact us at contato@surftlink.com. Our team will be available to provide support and assist in resolving the issue with downloading your product.

Yes, this product is 100% created by Surftlink.com and its collaborators. Our products do not use third-party copyrights, such as company logos or images of celebrities that require authorization for use. When you purchase the product, you do not need to give credits during use and can use it in various types of work without restrictions.

Our goal is to provide original and exclusive products, created internally by the Surftlink.com team, ensuring that you have complete freedom of use and avoid issues related to third-party copyrights. You can use the purchased product confidently in your projects without mentioning or crediting Surftlink.com during the use of the material. Enjoy the quality and originality of our products to create exceptional work!

We do not provide guarantees regarding protection against viruses or malware in our products. We recommend that you use a reliable antivirus program and keep it updated when downloading or opening any digital material, including our products. Additionally, acquire products only from authorized platforms to avoid issues with malicious files.

Yes, website templates can be used for commercial purposes, including creating websites for clients. When you purchase a template, you have the right to use it in personal and commercial projects, as long as you follow the guidelines set forth in the terms of use.

Yes, you are allowed to customize and modify templates as needed for your projects. However, reselling, redistributing, or sharing purchased templates on our platform or third-party platforms, whether modified or not, is strictly prohibited without prior written authorization from Surftlink.com.

No, website templates cannot be sold or resold on digital platforms similar to Surftlink.com. They are protected by copyrights and intellectual property laws, and their use is restricted to the purposes specified in the terms of use.

Yes, you are not allowed to use website templates to create offensive, illegal, defamatory, or content that violates third-party rights, including content that promotes hatred, discrimination, violence, or pornography.

Templates may have formatting errors or compatibility issues with different platforms and browsers. It is the user's responsibility to test and adjust templates as needed for their specific project. Surftlink.com provides reasonable support to resolve technical issues related to purchased templates.

Surftlink.com does not guarantee that templates are error-free or meet all specific requirements of your project. However, we are committed to providing support and fixes to resolve technical issues within reason.

Surftlink.com reserves the right to modify the terms of use for templates at any time. Modifications become effective on the date they are published on the website. By purchasing and using a website template, you agree to all mentioned terms and any subsequent updates.

Yes, when you purchase a website template at Surftlink.com, you are allowed to use it in multiple projects, both personal and commercial. There are no restrictions on the number of projects and times the template can be used, as long as each use complies with the terms of use established.

Yes, Surftlink.com is committed to providing reasonable support to resolve technical issues related to purchased website templates. If you encounter technical difficulties, you can contact our support team for assistance.

Surftlink.com may provide updates or improvements to website templates from time to time. We recommend that you regularly check for updates available to ensure you are using the latest and improved version of the template.

No, the license to use website templates is personal and non-transferable. You cannot transfer, sublicense, or assign the rights to use the template to another person or entity without prior authorization from Surftlink.com.

It is not mandatory to explicitly credit the use of Surftlink.com website template in your project.

Ebooks available on Surftlink.com are intended exclusively for the personal use of the buyer. Commercial use of ebooks, as well as distribution to others, including family and third parties, is not permitted. Any violation of these restrictions may result in legal penalties for the customer who illegally shares the product.

No. Distributing ebooks to others besides the original buyer is strictly prohibited. If this occurs, the customer sharing the product may face legal consequences, as the buyer's personal data may be printed on the document copy to prevent unauthorized dissemination.

You may use ebooks on platforms and devices for which you have access or that are available for purchase. It is permitted to reference and cite portions of the ebook, provided proper credit is attributed to the author or Surftlink.com platform, following appropriate citation standards.

Ebooks may encounter issues such as file corruption or spelling errors. If you encounter such problems, please contact Surftlink.com support for assistance. We do not guarantee the accuracy, timeliness, completeness, or suitability of the content for current contexts, as they are produced according to the context and time of creation.

No. It is strictly prohibited to remove, alter, or use parts of ebooks for illegal purposes that may harm or defame Surftlink.com or third parties. This includes any use that violates copyrights or promotes offensive content, such as threats or pornography.

Surftlink.com and the ebook author reserve the right to modify the terms of use at any time. These modifications take effect on the date of publication and will not affect your purchases made prior to the change date. By purchasing an ebook, you agree to all mentioned terms and any subsequent updates.

Updates or new versions of ebooks may be available through Surftlink.com or authorized distribution platforms. The product sold on the platform is always the most current version. We recommend checking regularly for updates to ensure you have access to the latest content.

When you purchase an image package, you have the right to use the included images for various purposes, including personal and commercial projects. You are allowed to modify the images as necessary to fit your specific needs, provided that you respect the terms of use established.

No, resale, redistribution, or sharing of the images, either individually or as part of another package, is strictly prohibited without prior written authorization from Surftlink.com. Usage rights for the images are personal and non-transferable.

Yes, you may not use the images to create offensive, illegal, defamatory content, or content that violates third-party rights, including content that promotes hate, discrimination, violence, or pornography.

It is your responsibility to verify and respect third-party copyrights or any specific restrictions related to the image packages. By purchasing an image package, you acknowledge this responsibility and agree to use the images legally and ethically.

Images may encounter technical errors or may not meet all specific requirements for your project. Surftlink.com is committed to providing reasonable support to resolve technical issues related to the purchased images.

Yes, Surftlink.com reserves the right to modify the terms of use for image packages at any time. These modifications take effect on the date of their publication on the website. By purchasing and using an image package, you agree to all mentioned terms and any subsequent updates.

These details aim to clarify common questions related to the use of image packages provided by Surftlink.com, ensuring a transparent and secure purchasing experience.

Icons can be used for various purposes, including personal and commercial projects. When you purchase an icon package, you have the right to use them in your projects such as websites, games, among others, as long as you respect Surftlink.com's terms of use.

Yes, you are allowed to modify the icons to meet the specific needs of your projects, such as changing color, size, and other characteristics. However, resale, redistribution, or sharing of the icons, either individually or as part of another package, is strictly prohibited without prior written authorization from Surftlink.com.

Yes, you may not use the icons to create offensive, illegal, defamatory content, or content that violates third-party rights, including content that promotes hate, discrimination, violence, or pornography.

Icons may encounter technical errors or may not meet all specific requirements for your project. Surftlink.com is committed to providing reasonable support to resolve technical issues related to the purchased icons.

Yes, Surftlink.com reserves the right to modify the terms of use for icon packages at any time. These modifications take effect on the date of their publication on the website. By purchasing and using an icon package, you agree to all mentioned terms and any subsequent updates.

By purchasing and using an icon package from Surftlink.com, you agree to comply with the current terms of use and any subsequent modifications. If you do not agree with the changes, it is advisable to stop using the icons and contact customer support to discuss your concerns.

Yes, when you purchase an icon package, you are permitted to use the icons in multiple projects, both personal and commercial. There are no restrictions on the number of projects where the icons can be used, as long as each use complies with the terms of use established.

No credit is required when using the icons in your commercial projects.

The icons included in the packages are protected by copyrights and intellectual property. While Surftlink.com endeavors to ensure that the icons are properly licensed, there may be cases where the icons are subject to third-party rights or additional restrictions. It is the user's responsibility to verify and respect these rights when using the icons.

Surftlink.com does not guarantee that the icons are free from errors or that they meet all specific requirements for your project. However, they are committed to providing reasonable support to resolve technical issues related to the purchased icons.

Yes, audio packages can be used for various purposes, including personal and commercial projects. You just need to respect the established terms of use.

Yes, you are allowed to modify the audio to meet the specific needs of your projects. However, resale, redistribution, or sharing of the audio, either individually or as part of another package, is strictly prohibited.

No credit is required when using the audio in your projects.

Yes, you may not use the audio to create offensive, illegal, defamatory content, or content that violates third-party rights, including content that promotes hate, discrimination, violence, or pornography.

If you encounter technical issues with the audio, Surftlink.com is committed to providing reasonable support to resolve these issues. You can contact customer support for assistance.

No, the license to use the audio is personal and non-transferable. You may not transfer, sublicense, or assign the rights to use the audio to another person or entity without prior authorization from Surftlink.com.

Yes, Surftlink.com reserves the right to modify the terms of use for audio packages at any time. These modifications take effect on the date of their publication on the website. By purchasing and using an audio package, you agree to all mentioned terms and any subsequent updates.

Surftlink.com does not guarantee that the audio is free from errors or that it meets all specific requirements for your project. However, they are committed to providing support to resolve technical issues related to the purchased audio.

There is no specific time limit for using the audio after purchase. You may use the audio as needed, as long as it complies with the terms of use established.

Violating the terms of use may result in legal actions or additional restrictions on your access to Surftlink.com services. It is essential to follow the terms of use to avoid legal issues or repercussions.

If you have additional questions about using the audio from Surftlink.com's packages, we recommend reviewing the full terms of use on the Surftlink.com website or contacting customer support directly for further clarification.

3D models can be used to create three-dimensional projects such as games, animations, architectural visualizations, among other personal or commercial purposes.

Yes, you are allowed to modify the 3D models to meet the specific needs of your projects. However, resale, redistribution, or sharing of the models, either individually or as part of another package, is not permitted.

No.

No, it is not allowed to use the 3D models to create offensive, illegal, defamatory content, or content that violates third-party rights, including content that promotes hate, discrimination, violence, or pornography.

If you encounter technical issues with the 3D models, Surftlink.com is committed to providing support and reasonable corrections to resolve these issues. Contact customer support for assistance.

No, the license to use the 3D models is personal and non-transferable. You may not transfer, sublicense, or assign the rights to use the models to another person or entity without prior authorization from Surftlink.com.

Yes, Surftlink.com reserves the right to modify the terms of use for packages with 3D models at any time. These modifications take effect on the date of their publication on the website. By purchasing and using a package with 3D models, you agree to all mentioned terms and any subsequent updates.

Surftlink.com does not guarantee that the 3D models are free from errors or that they meet all specific requirements for your project. However, they are committed to providing support to resolve technical issues related to the purchased 3D models.

There is no specific time limit for using the 3D models after purchase. You may use the models as needed, as long as it complies with the terms of use established.

Violating the terms of use may result in legal actions or additional restrictions on your access to Surftlink.com services. It is essential to follow the terms of use to avoid legal issues or repercussions.

If you have additional questions about using the 3D models from Surftlink.com, review the full terms of use on the Surftlink.com website or contact customer support directly for further clarification.

The sprite packages are intended for creating digital games. When you purchase a package, you can use the included sprites to develop personal or commercial games as needed and in accordance with the terms of use.

Yes, you are allowed to modify the sprites to meet the specific needs of your game projects. However, resale, redistribution, or sharing of the sprites, whether individually or as part of another package, requires prior written authorization from Surftlink.com.

No.

No, it is not allowed to use the sprites to create offensive, illegal, defamatory content, or content that violates third-party rights, including content that promotes hate, discrimination, violence, or pornography.

If you encounter technical issues with the sprites, Surftlink.com is committed to providing reasonable support to resolve these issues. Contact customer support for assistance.

No, the license to use the sprites is personal and non-transferable. You may not transfer, sublicense, or assign the rights to use the sprites to another person or entity without prior authorization from Surftlink.com.

Yes, Surftlink.com reserves the right to modify the terms of use for sprite packages at any time. These modifications take effect on the date of their publication on the website. By purchasing and using a sprite package, you agree to all mentioned terms and any subsequent updates.

Surftlink.com does not guarantee that the sprites are free from errors or that they meet all specific requirements for your game project. However, they are committed to providing support to resolve technical issues related to the purchased sprites.

There is no specific time limit for using the sprites after purchase. You may use the sprites as needed, as long as it complies with the terms of use established.

Violating the terms of use may result in legal actions or additional restrictions on your access to Surftlink.com services. It is essential to follow the terms of use to avoid legal issues or repercussions.

If you have additional questions about using the sprites from Surftlink.com packages, review the full terms of use on the Surftlink.com website or contact customer support directly for further clarification.

Our Android applications are intended exclusively for personal use and not for commercial purposes. They should not be used for illegal, fraudulent, or unauthorized purposes.

No, you agree not to reverse engineer, decompile, modify, or access the source code of our applications.

You are responsible for keeping your login credentials secure and confidential. Do not share your credentials with third parties to access our Android applications.

In case of violation of the terms of use, we reserve the right to suspend or terminate your access to our Android applications without prior notice.

Yes, we reserve the right to modify, suspend, or discontinue our Android applications at any time without prior notice.

We collect and use your information in accordance with our Privacy Policy. We recommend reviewing our policy to understand how your information is handled.

No, the applications are intended for personal use only. You agree to respect the copyrights and intellectual property associated with the content available in the applications.

Yes, our applications may contain links to third-party websites or integrate third-party services. We are not responsible for the content or privacy practices of these third parties.

We do not guarantee continuous availability of the applications. We reserve the right to modify or discontinue services at any time.

The applications may be free or paid on the Google Play platform. By downloading or using them, you agree to the established terms and conditions.

For technical support related to the Android applications, please contact our customer support through the channels indicated on the platform.

If you need further clarification on the terms of use of our Android applications, please refer to the full terms on the Surftlink.com website or contact our customer support directly for assistance.

Our computer programs are intended exclusively for personal use and not for commercial purposes. They should not be used for illegal, fraudulent, or unauthorized purposes.

No, you agree not to reverse engineer, decompile, modify, or access the source code of our programs, except where permitted by law.

You are responsible for keeping your login credentials secure and confidential. Do not share your credentials with third parties to access our computer programs.

In case of violation of the terms of use, we reserve the right to suspend or terminate your access to our computer programs without prior notice.

Yes, we reserve the right to modify, suspend, or discontinue our computer programs at any time without prior notice.

We collect and use your information in accordance with our Privacy Policy. We recommend reviewing our policy to understand how your information is handled.

No, the programs are intended for personal use only. You agree to respect the copyrights and intellectual property associated with the content available in the programs.

Yes, our programs may contain links to third-party websites or integrate third-party services. We are not responsible for the content or privacy practices of these third parties.

We do not guarantee continuous availability of the programs. We reserve the right to modify or discontinue services at any time.

The programs may be free or paid. By downloading or using them, you agree to the terms and conditions established.

For technical support related to the computer programs, please contact our customer support through the channels indicated on the platform.

If you have any questions, please contact us at contato@surftlink.com.

Our Android games are provided for your personal entertainment and not for commercial purposes. They should not be used for illegal, fraudulent, or unauthorized purposes.

No, you agree not to reverse engineer, decompile, modify, or access the source code of our games.

If applicable, you are responsible for keeping your login credentials secure and confidential to access our Android games. Do not share your credentials with third parties.

In case of violation of the terms of use, we reserve the right to suspend or terminate your access to our Android games without prior notice.

Yes, we reserve the right to modify, suspend, or discontinue our Android games at any time without prior notice.

We collect and use your information in accordance with our Privacy Policy. It is important to review our policy to understand how your information is handled. For more information, visit our privacy policy page.

No, the games are intended for personal use only. You agree to respect the copyrights and intellectual property associated with the content available in the games.

Yes, our games may contain links to third-party websites or integrate third-party services. We are not responsible for the content or privacy practices of these third parties.

We do not guarantee continuous availability of the games. We reserve the right to modify or discontinue services at any time.

For technical support related to the Android games, please contact our customer support through the channels indicated on the platform.

For additional clarifications regarding the terms of use of our Android games, please refer to the complete terms on the Surftlink.com website or contact our customer support directly for assistance.

Our computer games are intended for your personal entertainment and not for commercial purposes. They should not be used for illegal or fraudulent purposes.

No, you agree not to reverse engineer, decompile, modify, or access the source code of our games.

You are responsible for ensuring the compatibility of the game with your hardware and software. We are not responsible for performance issues or incompatibility problems.

If you violate the terms of use, we reserve the right to suspend or terminate your access to our computer games without prior notice.

Yes, we reserve the right to modify, suspend, or discontinue our computer games at any time without prior notice.

We collect and use your information in accordance with our Privacy Policy. We recommend reviewing our policy to understand how your information is handled.

No, the games are intended for personal use only. You agree to respect the copyrights and intellectual property associated with the contents available in the games.

Yes, our games may contain links to third-party websites or integrate third-party services. We are not responsible for the content or privacy practices of these third parties.

We do not guarantee continuous availability of the games. We reserve the right to modify or discontinue services at any time.

Some games may be free, others paid. By downloading or playing, you agree to the terms and conditions set forth.

For technical support related to the computer games, please contact our customer support through the channels indicated on the platform.

For additional clarifications regarding the terms of use of our computer games, please refer to the complete terms on the Surftlink.com website or contact our customer support directly for assistance.